What's shipping
  1. Custom Roles — Configurable Feature Access & PII Tiers

    Client admins can now define their own roles — composing exactly which features a role can use and how much personal data it can see — then duplicate, edit and assign them to users. No more waiting on engineering for a bespoke role.

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  2. Up to 10× Faster Complex Queries — Rolling Out Now

    A phased rollout of a major speed improvement: complex queries now resolve up to 10× faster. Multi-step reasoning, larger context, and richer knowledge lookups all run dramatically quicker — with no change to how you build, configure, or deploy.

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  3. Custom HTTP & MCP Integrations

    Connect GLUCOSE to anything. Alongside our pre-built connector library, you can now wire in your own systems with custom HTTP endpoints and connect external MCP servers — no waiting on a connector to be built for you. Plus: a reorganized GMC sidebar that separates organization-wide from environment-wide resources.

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  4. Product Analytics in the Management Console

    Product Analytics is new to the Management Console. See how your catalog is performing — which products drive conversations, who's engaging, and what's converting — without leaving GMC.

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  5. Quality Control for Experience Agents

    Every agent change now gets a confidence check before it reaches a customer. Quality Control runs Experience Agents against their test scenarios right from the save flow, so your team can validate changes the moment they make them.

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One platform. Every customer.

An autonomous CRM · CX · CPaaS, all in one.

Acquire, engage, convert, and support — autonomously, on brand, at scale.

What's New