MAYA

Will I make my 4pm if traffic stays like this?

GLUCOSE

Tight. I've pushed your prep call to 4:15. You're fine.

What about parking near the venue?

GLUCOSE

Spot reserved on Level 2. Code sent to your phone.

Industries

High-value sectors,
one shared challenge.

Complex products, intermediated distribution, and untapped captive customers. Sectors where autonomous brand-grade engagement creates defensible CLV gains across the full lifecycle.

High intermediationProduct complexityUser education at scaleFragmented journeysBrand inconsistencyRising engagement costsPersonalisation at scale

Ten sectors. One platform.

Where GLUCOSE goes to work.

Every sector below shares the same structural problem: cognitive complexity, fragmented journeys, captive customers your CRM cannot reach. GLUCOSE engages all of them autonomously, in their language, on the channels they already use.

01 / Automotive, Mobility & Transportation
01 / Automotive
"Every driver. Every operator. Every captive user."
GLUCOSE Agentic AI
MEI

Which has better cargo space, the SE or SEL?

GLUCOSE

The SEL gives you 39.3 cu ft behind the second row vs 35.1 on the SE. It also adds a power liftgate. Want to compare monthly payments?

Yes please

From first consideration to second purchase, autonomously.

Every driver, every operator, every captive user. Test drive, financing, onboarding, feature discovery, servicing, trade-in. GLUCOSE engages the full lifecycle in the channels people already use, in 50+ languages, with no app to install and no contact centre overhead.

Who this is for

CMO, Chief Customer Officer, Head of Digital, Head of After-Sales at vehicle OEMs and NSCs, large dealer groups, leasing and rental operators, ride-sharing platforms, mobility service operators, public transport operators.

01 / ENGAGEMENT BROKEN

Brand promise stops at the dealer door.

Marketing campaigns get heroic, dealership and ownership reality often does not. The disconnect costs you NPS, repurchase intent, and residual values.

02 / COGNITIVE COMPLEXITY

Vehicles are getting smarter than their owners.

ADAS, EV charging, hybrid drivetrains, connected services. Most owners use a fraction of what they paid for and call the help line for things they should never have needed to call about.

03 / CAPTIVE UNTAPPED

You know the buyer, not the driver.

CRM has the lease signer. You have no relationship with the operator, the apprentice fleet driver, the spouse, the rental customer at the airport. Captive users you cannot reach.

Experience Agents for Automotive

One autonomous agent. Every role you need.

Brand Ambassador

Represents the brand consistently across every conversation, in every language.

Product Expert

Knows every trim, feature, ADAS module, and accessory. Demonstrates and explains.

Sales Consultant

Compares models, books test drives, runs finance and TCO calculators, closes configurations.

Ownership Coach

Onboards features, optimises range, triggers servicing, surfaces upgrades.

Service Copilot

Diagnoses warning lights, books service, guides the driver through what to do next.

Where GLUCOSE shows up

Awareness
Consideration
Test Drive
Configuration
Financing
Delivery
Ownership
Servicing
Trade-in
Repurchase
In-vehicle HMICompanion AppWhatsAppWebVoiceDealer Portal
The brief

You compete in a market where the cost of acquiring a buyer climbs every quarter and where your relationship with the actual driver effectively ends the day they collect the keys. The brand experience you spent marketing budget building is then handed off to dealers, third-party service networks, and the occasional call to a help line.

The agentic shift makes this worse before it makes it better. Customers will increasingly bring their own assistants into the buying conversation, and you will have no voice in those rooms unless yours is already there.

The decision criteria are simple. Does it lift test-drive conversion. Does it lift feature adoption. Does it shorten warning light to service appointment. Does it deliver first-party data your CRM never sees. Single-tenant on your cloud, brand and product control retained by your team, live in weeks.

Capability spotlight
500+ Connectors. Lifecycle by design.

GLUCOSE plugs into your DMS, CRM, DAM, and companion app with 500+ pre-built enterprise connectors. No engineering sprint. No middleware project. Live across the parc in weeks.

Explore the Platform →

Every conversation you saw above runs on the same single core.

02 / Agricultural & Industrial Equipment
02 / Agricultural & Industrial Equipment
"Every operator. Every machine. Every season."
GLUCOSE Agentic AI
HENRIK

Code P0420 on the dash. Should I keep working?

GLUCOSE

Catalyst efficiency below threshold. Safe to finish the field, but book service before next harvest. Nearest dealer has a slot Thursday 8am.

Book it.

Every operator. Every machine. Every season.

Operators turn over. Models change. Harvest windows do not. GLUCOSE puts an expert in every cab, on every screen, in every language, guiding operators through configuration, daily operation, troubleshooting, and service. No call centre. No printed manual.

Who this is for

Head of Aftersales, Head of Customer Experience, Head of Dealer Network, Digital VP at agricultural and construction equipment OEMs, large dealer groups, equipment leasing and rental operators, equipment financing arms.

01 / ENGAGEMENT BROKEN

You sell to the buyer, the operator runs your business.

Fleet managers, owner-operators, contractors, seasonal staff. Procurement signs the order, an operator you have never met decides whether the machine delivers its yield.

02 / COGNITIVE COMPLEXITY

Equipment is increasingly cognitively demanding.

Precision agriculture, telematics, hybrid powertrains, assisted operation. Skill gaps widen as workforces turn over, and every misuse is a downtime event.

03 / CAPTIVE UNTAPPED

Captive users go untapped.

You know almost nothing about how operators actually use your equipment. Service intervals slip, attach rates underperform, second-machine purchase is left to the dealer.

Experience Agents for Equipment

An expert in every cab, on every screen.

Operator Coach

Walks any operator through any machine in their language. New starter, seasonal hire, or veteran.

Equipment Specialist

Configuration, attachments, performance tuning for the job at hand.

Maintenance Advisor

Diagnostic interpretation, scheduled service, predictive intervention, parts identification.

Dealer Copilot

Quote support, machine comparison, financing options, deal advancement at the dealer counter.

Yield Partner

Surfaces optimisation suggestions during operation. Range, fuel, throughput, attachment selection.

Where GLUCOSE shows up

Specification
Demo
Configuration
Delivery
Onboarding
Operation
Diagnostics
Service
Parts
Repurchase
Cab DisplayTelematics PortalWhatsAppVoiceDealer TerminalTechnician Handheld
The brief

The unit economics of your business depend on machine uptime and operator capability. Both are slipping. Operators turn over faster than they used to, equipment gets more complex every model year, and your dealers do not have the bandwidth to train every shift in every site.

Downtime in harvest or construction is not measured in lost calls. It is measured in lost revenue per hour and lost contractor relationships. Today, your only options are to print better manuals, ship more training videos, and hope.

GLUCOSE deploys a branded Experience Agent that sits in the cab and on the phone, knows every model and attachment in your range, and guides any operator through any task in their first language. The decision criteria are operator time-to-productive, service-event resolution speed, attachment and option attach rate, and first-party operator data flowing back into product development.

Capability spotlight
Multimodal in the cab.

Operators talk. Technicians send photos of the dashboard. Dealers ask in plain language. GLUCOSE reads all three, in 50+ languages, and triggers real Tools: service booking, parts ordering, diagnostics lookup.

See the Platform →

From muddy boots to dealer counter. One Experience Agent.

03 / Industrial Appliances & Machineries
03 / Industrial Appliances & Machineries
"Productive operators. Predictable uptime."
GLUCOSE Agentic AI
SOFIA

Line 3 throwing E14 every 45 seconds.

GLUCOSE

Upstream sensor on the filler. Clean sensor SF-2 first. If it repeats, I'll dispatch a technician.

On it.

Productive operators. Predictable uptime. Zero overhead.

Plant managers do not care about your call wait times. They care about throughput. GLUCOSE turns every machine in your installed base into a self-guiding asset, with an expert operator and an expert technician on call, 24/7, in any language your workforce speaks.

Who this is for

Head of Customer Experience, Head of Aftersales, VP Operations, VP Digital at industrial machinery OEMs (food & beverage equipment, packaging, commercial HVAC, professional kitchen, factory automation, material handling), large industrial distributors, OEM aftermarket service arms.

01 / ENGAGEMENT BROKEN

Marketing brand and shop-floor reality rarely meet.

You sold reliability, throughput, ease of use. The operator runs into an error code at 02:00 and calls a generic helpdesk who reads them a manual.

02 / COGNITIVE COMPLEXITY

Operator turnover collides with machine complexity.

Multi-shift, multilingual workforces operate machinery your engineers spent two years designing. The cognitive gap is widening every release.

03 / CAPTIVE UNTAPPED

You sell machines, you do not own the relationship.

Distributors, integrators, third-party service networks own the customer. You see almost nothing about how your machine is used or when the buying centre is ready to upgrade.

Experience Agents for Industrial

Specialists on every machine you ever sold.

Operator Specialist

Walks any shift worker through any machine in any language, with images, voice, and contextual prompts.

Diagnostic Advisor

Error codes interpreted, faults isolated, remediation surfaced before a technician is dispatched.

Maintenance Partner

Preventive scheduling, parts identification and ordering, service history captured automatically.

Sales & Upgrade

Surfaces upgrade paths, accessory options, configuration variants when usage indicates readiness.

Distributor Copilot

Helps channel partners answer technical questions accurately without escalating every query.

Where GLUCOSE shows up

Pre-sale Scoping
Configuration
Installation
Training
Operation
Diagnosis
Maintenance
Parts
Upgrade
Repurchase
HMI DisplayPlant IntranetWhatsAppVoiceDistributor PortalTechnician Handheld
The brief

Your installed base is your most under-monetised asset. Every machine you ever sold consumes support cost, generates aftermarket revenue, and represents an upgrade opportunity. But the relationship is mediated by distributors and service partners who have neither the depth nor the bandwidth to engage at the operator level.

The buyers you really need to influence (plant managers, shift supervisors) do not want a portal login or a printed binder. They want an answer at the machine in their language at the moment they need it.

GLUCOSE deploys as a branded Experience Agent across your installed base. The decision criteria are uptime delta, first-call resolution at the machine, attach rate of parts and upgrades, and the strategic value of seeing your installed base in operational data for the first time.

Capability spotlight
A2A. MCP. Tools.

GLUCOSE speaks A2A and MCP natively. It connects to your HMI, CMMS, telemetry, spare-parts catalogue, and other agents in your stack. One conversation. Every system that needed it.

See the Technology →

Built for the installed base your distributors cannot reach.

04 / Buildings & Property Units
04 / Buildings & Property Units
"Every prospect. Every tenant. Every unit."
GLUCOSE Agentic AI
NAOMI

Service charges the same on this unit and the corner one?

GLUCOSE

Identical. £312/month covers concierge, gym, and rooftop. The corner unit is £18k more but has two bedroom windows. Want to see both?

Book the corner for Saturday.

Every prospect. Every tenant. Every unit.

Property is a long-cycle, high-intent, multi-stakeholder purchase, followed by years of occupancy you barely engage with. GLUCOSE qualifies prospects, books viewings, onboards tenants, handles facility requests, and re-engages at renewal. Always-on, in every language your market speaks.

Who this is for

CMO, Head of Sales, Head of Tenant Experience, Head of Operations at residential developers, commercial real estate operators, build-to-rent platforms, serviced apartment networks, facility management firms, proptech platforms, smart building integrators.

01 / ENGAGEMENT BROKEN

Prospect intent decays in hours, not weeks.

Most enquiries arrive evenings, weekends, outside the catchment of your sales office. The serious buyer who messaged at 21:00 shortlists three competitors by Monday morning.

02 / COGNITIVE COMPLEXITY

Buying and renting are jargon-heavy decisions.

Floor plans, service charges, leasehold vs freehold, mortgage qualification, BTR amenities, ESG ratings. Most prospects abandon halfway through their own research.

03 / CAPTIVE UNTAPPED

Occupants are captive but unengaged.

Once they sign, your relationship is reduced to a defects list and a service desk. Renewal, upsell, community, referral, and lifecycle data sit on the table.

Experience Agents for Property

From first enquiry to lease renewal.

Property Concierge

Qualifies prospects, answers location and product questions, books viewings, follows up on intent.

Sales Consultant

Compares units, runs affordability scenarios, advances buyers through reservation and exchange.

Tenant Advisor

Onboards occupants, explains building services, schedules maintenance, communicates updates.

Facility Partner

Routes routine requests, triages issues, dispatches to FM, closes the loop with the resident.

Renewal Specialist

Engages tenants in advance of renewal, surfaces upgrade options, drives referral.

Where GLUCOSE shows up

Enquiry
Qualification
Viewing
Reservation
Lease
Move-in
Living
Maintenance
Renewal
Referral
WhatsAppWeb ChatBuilding AppResident PortalAgent CRMFM Dispatch
The brief

Property is the longest sales cycle you run and the deepest relationship you waste. A prospect spends weeks comparing units, you respond when your sales office is open. They sign, you stop talking to them for two years until renewal. They move out, you blame the market.

Meanwhile every other category your buyers spend money in (retail, mobility, hospitality) has moved to always-on, branded, conversational engagement. The competitive pressure is not coming from other developers. It is coming from the expectation buyers now bring into your sales centre.

GLUCOSE carries the relationship through enquiry, viewing, reservation, occupancy, maintenance, and renewal. The decision criteria are enquiry-to-viewing conversion, viewing-to-reservation conversion, FM resolution time, renewal rate, and the first-party data you build on what your buyers and tenants actually want from the buildings you are designing next.

Capability spotlight
One platform. Every stakeholder.

Prospects on WhatsApp. Buyers on web chat. Tenants on the building app. FM teams on dispatch. GLUCOSE runs the same Journey across all of them, with 500+ enterprise connectors into your PMS, CRM, and FM stack.

See all Channels →

From first viewing to lease renewal. On every channel your residents use.

05 / Consumer Appliances
05 / Consumer Appliances
"Every product you ever sold, now a captive channel."
GLUCOSE Agentic AI
MARCO

How do I prime the milk frother?

GLUCOSE

Twist the dial to the snowflake icon, then hold the steam button for 3 seconds. There'll be a small puff. That's normal. Ready for your first cappuccino.

Grazie.

Turn every product you ever sold into a captive engagement channel.

You sell a complex product to a customer you never meet, through retailers who own the relationship, then watch usage and repurchase data disappear into their data lakes. GLUCOSE reverses that. From unboxing to upgrade, your brand engages every owner directly.

Who this is for

Brand Director, CMO, Head of Aftersales, Head of CX, Head of Digital at consumer appliance manufacturers across white goods, small appliances, premium kitchen, personal care, smart home, power tools.

01 / ENGAGEMENT BROKEN

Brand experience fragments across every touchpoint.

Pack insert, manual, app, support line, service technician. Each a different tone, depth, language. Cumulatively, a brand experience that contradicts the marketing.

02 / COGNITIVE COMPLEXITY

Owners use a fraction of what they paid for.

Smart features go undiscovered. Conventional features go misunderstood. The premium you charged is invisible in the kitchen, the laundry, or the workshop.

03 / CAPTIVE UNTAPPED

Retail strips you of the customer.

The retailer owns the receipt, the loyalty data, and the reorder. You own the warranty cost. Repurchase decisions happen on platforms you cannot see.

Experience Agents for Appliances

Your brand. In every kitchen, laundry, and workshop.

Brand Ambassador

Owns voice and tone in every conversation, from setup to upgrade.

Product Expert

Walks owners through features at the moment they need them, contextual to model and usage.

Support Specialist

Reads error codes, interprets photos of displays, resolves common faults without a technician dispatch.

Sales Consultant

Recommends accessories, consumables, replacement parts, the next-generation model when the time is right.

Reseller Copilot

Equips retail and service partners with consistent, brand-grade answers.

Where GLUCOSE shows up

Consideration
Comparison
Purchase
Unboxing
Setup
First Use
Feature Discovery
Service
Reorder
Upgrade
QR on PackCompanion AppWhatsAppVoice AssistantRetailer SiteService Centre
The brief

You built differentiation into the product. The customer paid for it. Then the product arrived in a kitchen, the manual went straight in the recycling, the app was opened once, and your differentiation became invisible. Meanwhile your competitors race you to the bottom on price because the buyer cannot tell which model justifies which premium.

The retail layer above you compounds the problem, taking the loyalty, the data, and the next basket. Direct-to-consumer keeps being announced and keeps under-delivering because shipping a website is not the same as owning a customer.

GLUCOSE gives every appliance a branded Experience Agent owners actually use, because it is on WhatsApp at 21:00 when the dishwasher flashes E14, not on a portal they have to find. The decision criteria are feature adoption, technician-deflection economics, accessory and consumable attach, repurchase rate, and first-party usage data you have never had before.

Capability spotlight
Run it like a product. Not a chatbot.

Your brand and product managers configure Journeys, run campaigns, ship Promos, and monitor every conversation in the GLUCOSE Management Console. No engineering ticket. No agency cycle.

See the Management Console →

A working demo runs today on a premium coffee maker. Yours is next.

06 / Healthcare
06 / Healthcare
"From first enquiry to long-term recall."
GLUCOSE Agentic AI
AILEEN

When can I start swimming again?

GLUCOSE

Dr. Tan recommends waiting 14 days post-op. That's December 19th. I've added a check-in reminder for the 17th.

Thank you.

From first enquiry to long-term recall.

Patients message at midnight. They abandon at the form. They lapse silently between visits. GLUCOSE engages, qualifies, books, prepares, follows up, and re-engages, across every clinic and every language, with clinical guardrails and compliance audit built in.

Who this is for

CMO, Head of Patient Experience, Head of Digital, Head of International Patients, COO at hospital networks, clinic groups (dental, ophthalmology, fertility, cosmetic, aesthetic), healthcare tourism operators, medical device manufacturers, telehealth providers.

01 / ENGAGEMENT BROKEN

Captive leads go cold.

Website visitors, social enquiries, missed calls do not convert. The patient who messaged at 21:00 books elsewhere by morning.

02 / COGNITIVE COMPLEXITY

Patient journeys are complex and personal.

Decisions span treatments, costs, cross-border logistics, recovery, family caregiver coordination, cultural considerations. Generic chat layers cannot hold these conversations.

03 / CAPTIVE UNTAPPED

Patients lapse silently.

Post-treatment recall is manual and inconsistent. Without proactive re-engagement, patients simply do not come back, and you never know why.

Experience Agents for Healthcare

Clinically governed. Brand-grade. Patient-first.

Patient Concierge

Answers questions, compares treatments and clinics, books consultations, in the patient's language, 24/7.

Care Coordinator

Manages multi-visit scheduling, pre-appointment preparation, documentation, travel logistics for international patients.

Clinical Navigator

Guides patients through procedures, recovery expectations, and aftercare, within clinically approved scripts.

Retention Specialist

Re-engages for recall visits, screening, and family caregiver outreach. Drives word-of-mouth referral.

Compliance Guardian

Every response governed by configurable IGDs and clinical guardrails. Escalation rules to human staff for anything outside scope.

Where GLUCOSE shows up

Awareness
Research
Enquiry
Qualification
Consultation
Treatment
Pre-visit
Aftercare
Recall
Referral
WhatsAppWeb ChatClinic AppPatient PortalMultilingual VoiceEMR-adjacent
The brief

Healthcare demand is rising, reimbursement is tightening, and your front desk is at the limit of what it can humanly handle. Every enquiry that arrives outside opening hours and outside the language of your reception is a patient lost to a competitor who answered. Every patient that lapses between appointments is recurring revenue you have already paid to acquire.

Generic chatbots cannot enter this conversation because the cost of getting it wrong, clinically or compliantly, is unacceptable.

GLUCOSE deploys as a clinically governed , branded Patient Experience Agent operating under your IGDs and escalation rules, single-tenant on your infrastructure. Decision criteria: enquiry response speed, qualified appointment conversion, multilingual reach, recall rate, FTE time deflected from admin into patient care, and patient lifetime value. Pilots typically validate in 12 weeks against your own pre-pilot baseline.

Capability spotlight
GLUCOSE Evals. Clinical-grade by design.

Every response governed by configurable IGDs, your Instructions and Guardrails. Every conversation scored on 50+ dimensions before launch (QC), in trial (UAT), and on every interaction in production (Runtime). Single-tenant on your cloud.

Explore the Evals Framework →

Already in production at IHH across the Philippines and Indonesia.

07 / Hospitality & Travel
07 / Hospitality & Travel
"Concierge-grade engagement. Without the payroll."
GLUCOSE Agentic AI
MIN-JUN

이 근처 한식당 추천해줘

GLUCOSE

걸어서 갈 수 있는 곳 두 군데가 있어요. 한라산 갈비, 7분 거리, 오늘 저녁 8시 자리 가능. 예약할까요?

예약해줘

Every guest. Every voyage. Every language.

Travellers research at any hour, in any language, across a dozen channels. GLUCOSE meets them there. Pre-booking enquiry, planning, upsell, arrival, on-property concierge, departure, loyalty. One branded autonomous agent across the journey.

Who this is for

CMO, Head of Guest Experience, Head of Digital, Head of Revenue at hotel and resort groups, yacht and charter operators, premium travel brands, cruise lines, integrated tourism platforms, transportation operators serving travellers.

01 / ENGAGEMENT BROKEN

Pre-booking intent decays fast and across timezones.

A guest in Munich researches Bali at 23:00. Your sales team is asleep. They book elsewhere.

02 / COGNITIVE COMPLEXITY

The journey is complex and the suppliers are many.

Flights, transfers, room, restaurant, excursions, spa, charter, local logistics. Every handoff is a friction point and a margin opportunity you missed.

03 / CAPTIVE UNTAPPED

Loyalty is shallow because engagement is episodic.

You talk to the guest during the booking window. The rest of the year they belong to OTAs, aggregators, and competitors who keep showing up.

Experience Agents for Hospitality

Concierge-grade engagement. Without the payroll.

Travel Concierge

Plans, recommends, books, upsells, in the guest's language, on the channel they already use.

On-Property Specialist

Handles requests in real time. Restaurant reservations, activity scheduling, room service, special needs.

Loyalty Agent

Re-engages between stays, surfaces personalised offers, drives repeat booking on your direct channel.

Service Recovery

Handles issues in the moment, before they become reviews.

Crew Copilot

Equips your staff with instant, accurate answers without making them the bottleneck.

Where GLUCOSE shows up

Inspiration
Research
Booking
Pre-arrival
Arrival
On-property
Departure
Post-stay
Loyalty
Rebooking
WhatsAppWeb ChatIn-appVoiceIn-room DeviceCrew Tablet
The brief

Your guests booked the experience. You delivered most of it through a chain of suppliers and a front desk that closes at midnight. OTAs and aggregators understand that engagement is the asset and built their economics around owning it, which is why your direct-channel margin keeps compressing.

The premium you charge depends on the guest feeling consistently looked after, in their language, at the moment they need it. Doing that at scale on payroll is structurally impossible.

GLUCOSE is the branded concierge that scales without headcount. Pre-booking it captures intent and converts. On-property it handles the long tail of guest requests. Post-stay it carries the relationship through to the next booking, on your channel, with your margin intact. Decision criteria: direct-channel conversion lift, on-property upsell capture, RevPAR movement, repeat booking rate, and the loyalty engagement that finally lives in your stack instead of theirs.

Capability spotlight
50+ languages. Every channel your guests use.

WhatsApp, Line, WeChat, Viber, Zalo, Telegram, web, voice. Text, images, audio, video. GLUCOSE meets your guests on the channel they prefer, in the language they think in, with the modality that fits the moment.

See all Channels →

Your concierge desk, finally open in every timezone.

08 / Financial Services
08 / Financial Services
"Compliant. Personalised. Lifecycle."
GLUCOSE Agentic AI
AMARA

If I put 20% down vs 15%, how much does the monthly change?

GLUCOSE

The 20% down on the £485k cuts your monthly by £142 and removes PMI. Total saving over 5 years: £24,600. Send the comparison to your inbox?

Yes, and book a call with Sarah Tuesday.

Compliant. Personalised. Lifecycle. In every language.

Financial decisions are personal, regulated, and infrequent. They are also the moments where customers feel most underserved. GLUCOSE engages them across life events, in their language, on the channels they trust, with verbatim compliance scripts, audit trails, and human escalation built in.

Who this is for

Head of Digital, Head of Customer Experience, Head of Retail Banking, Head of Wealth, CMO at retail banks, insurers, wealth managers, fintech challengers, mortgage and consumer credit providers.

01 / ENGAGEMENT BROKEN

Broken at the moments that matter.

Life events: new job, new home, child, retirement, redundancy. Your product is relevant. Your engagement is a generic email or a hold queue.

02 / COGNITIVE COMPLEXITY

Products are cognitively complex by design.

Interest structures, fees, eligibility, risk profiles, disclosures. Most customers abandon halfway and pick the option a friend mentioned.

03 / CAPTIVE UNTAPPED

Captive customers cross-sell shallow.

You have years of relationship and ten products to offer. You sell two. The rest go to competitors better at the moment of relevance.

Experience Agents for Financial Services

Audit-grade engagement. Single-tenant. On your cloud.

Product Advisor

Explains products in plain language, compares options against the customer's own situation, surfaces eligibility.

Onboarding Specialist

Walks new customers through KYC, account funding, first transactions, app activation.

Life-Stage Agent

Detects life events in context, surfaces relevant products, defers to humans when complexity demands it.

Service Specialist

Balance queries, statement explanations, dispute initiation, with verbatim compliance scripts where required.

Compliance Guardian

Every response governed by IGDs and regulatory scripts. Full audit trail and quality scoring on every conversation.

Where GLUCOSE shows up

Acquisition
Application
KYC
Funding
Activation
Daily Banking
Servicing
Life Events
Cross-sell
Retention
WhatsAppWeb ChatMobile BankingBranch HandheldContact Centre Copilot
The brief

Financial services spent two decades digitising every transaction and almost nothing on the actual conversation. Customers reach you when they have a question that matters to them, and they reach you through whatever channel is closest, which is increasingly not your branch and not your phone line.

The current generation of AI tools in your sector is either a scripted chatbot that fails when the conversation goes off-rail, or a contact-centre deflection tool that optimises a cost line you should be reframing as a revenue moment.

GLUCOSE is different in category. A single-tenant, audit-trailed, compliance-governed Experience Agent that engages at the moment of relevance, knows your products in depth, escalates correctly to humans when stakes are high, and turns servicing moments into life-stage conversations. Decision criteria: compliance defensibility, conversion on life-event triggers, cross-sell attach, service-to-product handoff rate, and audit-grade quality score on every conversation.

Capability spotlight
GLUCOSE Score. Audit-grade by default.

Every interaction scored against your compliance, brand, and product standards. Every response logged with a full audit trail. Every deployment single-tenant on your cloud. Your data never leaves your perimeter.

Explore the Evals Framework →

Built for the regulated conversation. Not for deflection.

09 / Energy & Utilities
09 / Energy & Utilities
"Every bill, every meter, every customer."
GLUCOSE Agentic AI
LARS

Why did this charge cost more than yesterday?

GLUCOSE

Peak rate. You plugged in at 18:40, peak ends at 20:00. Schedule overnight charging from 23:00 automatically? You'd save €18/month.

Schedule it.

Every bill, every meter, every customer. Autonomously engaged.

Your customers do not want to think about their utility, until they do. Bill shock, outage, switching, solar, EV charging. GLUCOSE meets every one of those moments with a branded, multilingual, always-on Experience Agent that turns service moments into retention.

Who this is for

Head of Customer Experience, Head of Digital, Head of Retail, Director of Customer Operations at electricity and gas retailers, integrated utilities, water utilities, distributed energy providers, EV charging operators, renewable energy providers.

01 / ENGAGEMENT BROKEN

Engagement is reactive, transactional, and resented.

The only times your customer hears from you are billing, outage, and switching offers. Each one is a churn risk.

02 / COGNITIVE COMPLEXITY

Bills, tariffs, programmes are cognitively dense.

Time-of-use pricing, demand charges, green tariffs, government rebates, EV plans, distributed generation. Most customers do not understand what they are on.

03 / CAPTIVE UNTAPPED

Captive customers switch faster than ever.

Once a customer trusts a comparison site more than you, the relationship is gone. You re-acquire them eighteen months later at the price of a fresh CAC.

Experience Agents for Energy & Utilities

Turn service moments into retention.

Account Specialist

Explains bills, compares tariffs against the customer's own consumption, surfaces eligible programmes.

Service Specialist

Outages, restoration timelines, claim handling, meter and connection queries.

Demand Response

Engages customers in energy-saving programmes, EV-charging coordination, off-peak nudging.

Switching Specialist

Walks new customers through activation, smart meter setup, app and portal configuration.

Retention Agent

Engages ahead of contract end with personalised offers grounded in actual consumption history.

Where GLUCOSE shows up

Acquisition
Onboarding
Activation
Daily Service
Billing
Outage
Programmes
Demand Response
Renewal
Switching
WhatsAppWeb ChatUtility AppCustomer PortalIVR CopilotSmart Meter Portal
The brief

Your sector is structurally vulnerable to disengagement. The customer does not want a relationship with their utility, and you have spent decades respecting that wish, until comparison sites and challenger retailers built their entire business on the absence of relationship.

Cost of acquisition climbs, retention erodes, and regulatory pressure to communicate proactively keeps growing. Generic bots fail here because the conversations are technical and the customer has zero tolerance for friction at the moment of bill shock or outage.

GLUCOSE handles the cognitive load of bills, tariffs, programmes, and service moments in the customer's language, on WhatsApp or web, with full audit and escalation. Decision criteria: switching-attempt save rate, bill-related complaint deflection, demand-response participation, programme enrolment, renewal rate, and conversational intelligence on what your customers actually care about.

Capability spotlight
Proactive. Not reactive. By design.

GLUCOSE connects to your smart meter feeds, CIS, billing engine, and outage management via Tools, MCP, and A2A. Outage detected, customer notified in their language, programme suggested, demand response coordinated. No human in the loop required.

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For the customer who only hears from you when something is wrong.

10 / Consumer Goods
10 / Consumer Goods
"Own the consumer relationship retail never gave you."
GLUCOSE Agentic AI
BEATRIZ

Do I use this serum before or after the moisturiser?

GLUCOSE

Serum first. Thinnest to thickest. Press, don't rub. Want me to set a 28-day routine reminder?

Yes please.

Own the consumer relationship retail never gave you.

You build the brand, retail captures the customer, the algorithm decides the repurchase. GLUCOSE puts the consumer back on your side of the table. From product discovery through usage to repeat purchase, every conversation in your voice, on the channels your consumer already lives in.

Who this is for

Brand Director, CMO, Head of DTC, Head of Consumer Engagement, Head of Loyalty at CPG and FMCG brands across beauty, personal care, premium food and beverage, pet care, household, baby, performance nutrition, premium apparel.

01 / ENGAGEMENT BROKEN

Retail intermediation strips you of the consumer.

The retailer owns the receipt, the loyalty card, the basket data, the reorder. You own the marketing spend.

02 / COGNITIVE COMPLEXITY

Premium products demand storytelling pack copy cannot carry.

Ingredients, provenance, usage rituals, sustainability credentials. The consumer never sees most of it.

03 / CAPTIVE UNTAPPED

Repurchase happens on autopilot, on their terms.

Subscriptions, replenishment platforms, voice reorder. Whoever owns the consumer conversation owns the basket.

Experience Agents for Consumer Goods

The brand a consumer experiences. Not a chatbot they tolerate.

Brand Ambassador

Voice and tone consistent across every interaction. The brand a consumer experiences, not a chatbot they tolerate.

Product Expert

Recommends, explains usage, surfaces complementary products, handles substitutions.

Usage Coach

Rituals, recipes, how-to, troubleshooting on the products that need it.

Loyalty Agent

Replenishment nudges, subscription management, personalised offers, referral.

Retailer Copilot

Equips channel partners and your own DTC store with consistent, brand-grade answers.

Where GLUCOSE shows up

Discovery
Comparison
First Purchase
Unboxing
Usage
Repurchase
Subscription
Reviews
Advocacy
Referral
QR on PackWhatsAppWeb ChatRetailer SiteVoiceSocial DM
The brief

Your category economics depend on repurchase frequency and basket size. Both are increasingly owned by platforms that sit between you and your consumer, optimising for their margin, not yours. You invest in the brand, retailers harvest the relationship, algorithms decide whether your product reappears in the next basket.

Direct-to-consumer was supposed to fix this, but most DTC programmes stalled at the cost of acquisition, because shipping a website is not the same as owning a consumer.

GLUCOSE gives you the engagement layer the brand always needed. A QR code on pack or a WhatsApp number on your social profile drops the consumer into a branded conversation that knows your range, recommends with context, surfaces usage that justifies the premium, and triggers repurchase before the retailer's algorithm does. Decision criteria: first-party data captured per consumer, repurchase rate lift, attach to higher-margin SKUs, subscription conversion, and finally talking to the consumer who pays your bills.

Capability spotlight
Finally. Your own first-party data.

Every consumer conversation feeds GLUCOSE Analytics. Asset Analytics, Journey Analytics, Contextual Insights. The first-party data on intent, usage, and repurchase that retail never let you see, flowing back into your CDP, your DTC store, and your product roadmap.

Explore Analytics →

What you have been paying for, finally on your side of the table.

One platform. Every sector.

The same architecture wins across all ten.

Regardless of vertical, GLUCOSE deploys the same way: single-tenant, on your cloud, with your Corpus, your Portfolio, your Guardrails, your Journey configuration.

Multilingual

50+ languages, context-aware

Multimodal

Text, voice, image, video

Omnichannel

WhatsApp, web, voice, app

Compliant

SOC 2, ISO 27001, audit trails

Get Started

Pick your sector. See GLUCOSE in action.

Every industry above has a working demo and a pilot construct sized for your business. Talk to us about which one fits yours.

One platform. Every customer.

An autonomous CRM · CX · CPaaS, all in one.

Acquire, engage, convert, and support — autonomously, on brand, at scale.

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