Your Brand. Autonomously Engaged. At Scale.
GLUCOSE deploys AI Experience Agents that acquire, engage, convert, and support every customer — across every channel, in every language, 24/7. One platform. No scripts. No queues. No overhead.
Autonomous
Goal-driven decisions and actions — no scripts, no rules, no human in the loop.
Contextual
Adapts to shifting intent across sessions, channels, and customer lifecycle stages.
Multimodal
Text, voice, images, video — one agent, every modality, zero friction.
Multilingual
50+ languages. Culturally aware. Native-level fluency out of the box.
Most brands have millions of captive customers — and no way to engage them at scale.
In an agentic world, brands that cannot autonomously engage their customers will lose them — permanently.
Customer engagement is broken
Linear, fragmented, impersonal — legacy CRM and chatbot tools deliver the same scripted experience to every customer, every time.
AI raised the bar overnight
Customers now expect instant, personalised, context-aware answers. Anything less feels broken — and they switch to whoever delivers it first.
Captive users go untapped
Millions of post-sale customers, unengaged. Massive CLV left on the table. No tool existed to reach them autonomously — until now.
We're entering an assistant-mediated world.
Reactive CRM
Humans operating scripts. Tickets in queues. Outcomes at the pace of staffing — and costs climbing every quarter.
AI-Augmented
Copilots assist agents. Chatbots deflect tickets. Faster, cheaper — but still human-in-the-loop, still reactive, still capped by headcount.
Autonomous Engagement
AI that reasons, decides, and acts end-to-end. Every customer, every channel, at scale — with no scripts, no queues, no overhead.
Your best experts in one autonomous agent.
Activates · Converts · Retains · Supports — autonomously, on brand, across every channel.
Resolves inquiries the moment they happen.
Handles tier-1 through tier-3 queries, escalates intelligently, and closes loops — without a single ticket in the queue.
Shapes purchase decisions in real time.
Qualifies intent, recommends products, handles objections, and drives conversion — autonomously, at scale, without a salesperson.
Embodies your brand in every conversation.
Tone, voice, values — perfectly consistent across every touchpoint and language, whether it's the first message or the thousandth.
Knows every feature. Explains on demand.
From onboarding to advanced troubleshooting — delivers the right answer, in the right format, the instant the customer asks.
One autonomous customer engagement engine.
A fully integrated, platform-agnostic conversational Agentic AI — and everything required to run it in production.
A swarm of AI Experience Agents,
orchestrated in real time.
Autonomous AI agents that think, remember, and act on behalf of your brand — across every channel, every customer, at any scale. Each agent is autonomous, goal-oriented and journey-aware — a focused expert at one slice of the customer life cycle.
- Multi-Channel Presence WhatsApp, email, app, web — one Agent, seamless context across all touchpoints.
- Persistent Memory & Context Agents retain full customer history, preferences, and interaction context across sessions.
- Autonomous Action Beyond Q&A — GLUCOSE proactively triggers experiences, escalates, transacts, and updates records.
- Brand Voice Fidelity Agents act with guardrails and a Corpus architecture ensuring consistent, on-brand communication.
- Agent-To-Agent Orchestration Experience Agents coordinate with other AI agents (A2A) for complex customer journeys.
A no-code console for the people
who own the brand & product experience.
No-code management centre for your entire Agentic AI deployment. Purpose-built for CX managers, Product Managers, Marketers and Business Analysts to design, configure, monitor and optimise every aspect of their GLUCOSE instance — without writing code.
- Create & Manage Experience Agents Build, clone or configure Experience Agent templates — no code required. Define persona, corpus, channels, and behavioural rules from a single interface.
- Configure Your GLUCOSE Instance Manage every dimension — Portfolio, Corpus, Channels, Connectors, agent job pointers — with full version control and change history.
- Monitor Performance & Analytics Track user engagement, product KPIs, customer intent, lead and revenue, contextual insights, and AI agent behaviour across every conversation and Journey.
- AI Control & Compliance Apply guardrails to enforce brand voice and responsible AI. Run AI-powered UAT — gate deployments with GO/NO-GO decisions.
- Interact With & Manage Your Customers Review live conversations, access full user profiles, manage leads, and take over interactions when human judgement is needed — all in console.
Unprecedented, unaltered contextual
insights & 1st-party data.
The competitive advantage is learning what people want — or dislike — faster than anyone else. GLUCOSE captures it with every interaction.
- Product Analytics Quantitative and qualitative product and feature usage — user needs, preferences, context, pain points and opportunities to refine.
- Experience & Engagement Analytics Comprehensive analytics across every customer Journey — pain points, drop-off signals, and opportunities for optimisation and conversion.
- 1st-Party User & Leads Unprecedented 1st-party data enriched with Gen-AI inferred attributes — user intent, preferences and leads that feed your CDP and BI tools.
- Performance KPIs Engagement metrics, conversational performance, response accuracy, sentiment, relevancy and GLUCOSE Score.
- NLU AI Prompt Insights Advanced NLU insights retrieved from user interactions. Query and extract ad-hoc actionable insights in plain English.
Enterprise-grade integrations.
Zero engineering lift. No Capex.
100+ enterprise integrations via a unified API connector layer — no custom engineering, no upfront Capex. GLUCOSE plugs into the stack you already run.
- CRM / CDP Salesforce, HubSpot, Pipedrive, Zoho and more.
- CMS / DAM Contentful, Adobe, WordPress, Cloudinary.
- ERP / Storage SAP, Oracle, SharePoint, Drive, Azure.
- CX / Helpdesk Zendesk, Intercom, Freshdesk, ServiceNow.
- Marketing Marketo, Braze, Klaviyo, Meta, Google.
- Analytics / BI Segment, Amplitude, Looker, BigQuery.
One agent. A flywheel for the whole journey.
Every interaction feeds the next. GLUCOSE engages, learns, and re-engages — turning a one-way funnel into a flywheel that compounds CLV with every turn.
Anyone. Anywhere. Anytime.
One agent orchestrates personalised, context-driven experiences for captive buyers and occasional users — 24/7, at scale, with no additional overhead.
GLUCOSE handles the conversation.
Your team stays in control.
GLUCOSE operates fully autonomously. Supervisors can monitor every conversation, take over at any moment, or blacklist contacts — without disrupting the AI flow.
Every lead, booking and conversion —
captured without a single form.
GLUCOSE classifies, qualifies, books and attributes every contact. Channel, interest, value and funnel stage are all inferred from the conversation — never typed, tagged, or scored by hand.
Built on 4 non-negotiables.
Every architectural decision in GLUCOSE is grounded in these principles — they are how the platform stays trustworthy at scale.
Purpose-built & industry-specific
Designed for vertical depth. Pre-loaded patterns, AI experience agents, and connectors for the industries we serve.
Business-user friendly, always on brand
Configured by Marketers, PMs, and BAs in natural language. No code, no engineering bottleneck.
Security & privacy in mind
Single-tenant deployments, encryption in transit and at rest, GDPR & CCPA aligned. SOC 2 & ISO 27001 certified.
Explainability & predictability
Traceable, auditable outputs. Every AI experience agent, every action, every model call — observable.
Unprecedented 1st-party data. From every conversation.
The competitive advantage is learning what customers want faster than anyone else. GLUCOSE captures it with every interaction.
Product Analytics
Quantitative and qualitative product and feature usage — user needs, preferences, context and pain points.
Contextual Insights
Recurring and emerging requests, behaviours, sentiments and preferences — derived directly from real interactions.
NLU AI Prompt Insights
Query and extract ad-hoc actionable insight from all user interactions in plain English.
1st-Party User & Leads Data
Gen-AI inferred attributes — intent, preferences, leads. Structured API extracts feed your CRM, CDP and BI tools.
100+ pre-built integrations.
No capex. No sprints.
GLUCOSE connects to your existing CRM, CDP, e-commerce, cloud storage and analytics stack out of the box — bidirectional sync, no custom middleware, no IT projects.
High-value sectors. One shared challenge.
Sectors with complex products, intermediated distribution, and untapped captive customers — where autonomous brand-grade engagement creates defensible CLV gains.
A swarm of agents,
orchestrated in real time.
GLUCOSE doesn't run a single model — it coordinates a hierarchy of specialised AI agents that plan, execute, and self-correct across every customer interaction.
Visual no-code builder for 1,000+ step campaign flows. Design branching sequences across any channel — WhatsApp, SMS, email, voice — and let GLUCOSE agents execute them with full context and memory.
The master agent that decides which specialist to invoke next, maintains shared working memory across turns, and prevents loops, retries, and conflicting actions — all without a human in the loop.
Decomposes high-level goals into multi-step execution trees at runtime. When a step fails, the Planner re-routes — no manual intervention, no stale scripts, no dead-ends.
Eval metrics. 3 phases. One quality contract.
A continuous evaluation pipeline that anchors GLUCOSE quality at every stage — from pre-deployment QC, through client UAT sign-off, to runtime intelligence in production. One engine. Every gate.
Others automate support. GLUCOSE owns the experience.
Stack GLUCOSE against any point-solution or legacy CCaaS platform. Same ten criteria. Different outcome every time.
| GLUCOSE | The Field | |
|---|---|---|
| Full customer lifecycle Acquisition → ownership → repurchase | ✓ Autonomous engagement from first contact through repurchase — the complete CLV loop | ✕ Post-sale support only — activates after the customer already has a problem |
| Brand & product experience Proactive, not reactive | ✓ Represents your brand across every conversation — not a deflection layer | ✕ Focused on support efficiency; limited or no revenue-driving engagement |
| Architecture How the AI actually works | ✓ Multi-agent swarm with autonomous orchestration — no scripted flows | ✕ Single-model chatbots or rule-based decision trees |
| Persistent context Memory across sessions | ✓ Full user profile, journey history and preferences retained across every session | ✕ Fragmented, per-ticket interactions with no cross-session continuity |
| Quality assurance How you know it works | ✓ Structured 3-phase eval pipeline: QC → UAT → LIVE. Same 50+ metrics throughout | ✕ Manual QA or no formal eval before launch; no runtime quality monitoring |
| Analytics depth What you learn from every session | ✓ 1st-party conversation data scored across 6 dimensions — product, sentiment, journey, behaviour | ✕ Volume KPIs only; no semantic scoring or intent intelligence |
| Technology independence Any LLM, any cloud | ✓ Claude, GPT-4o, Gemini, Groq, Mistral. Your cloud. No lock-in | ✕ Proprietary ecosystem. Switching means starting over |
| Single-tenant deployment Data residency & compliance | ✓ Your cloud account. Encrypted in transit and at rest. SOC 2 · ISO 27001 · GDPR | ✕ Multi-tenant SaaS — non-starter for regulated verticals and EU data residency |
| Time to value From contract to live | ✓ Pilot live in 4–8 weeks. No SI partner required. No custom engineering | ✕ 9–24 month SI implementations at $500k–$3M before autonomous workflows work |
| Pricing model What you pay for | ✓ Per session — covers the full lifecycle. Neutral on problem volume | ✕ Per resolution — incentivises more problems, not fewer. Penalises scale |
Low TCO · Open stack · Full autonomous engagement lifecycle · Brand & product experience. Sierra prices per resolution — post-sale support only. GLUCOSE prices per session across the full lifecycle, at a lower unit cost, covering five times more journey. AgentForce operates inside Salesforce, on Salesforce data. GLUCOSE is the external-facing autonomous brand layer that runs on top of any stack — including Salesforce.
Own Every Customer Moment
Your customers expect instant, personal, on-brand interactions at every touchpoint. GLUCOSE makes that possible—without scaling headcount, without losing brand control, and without waiting on engineering.
Anyone. Anywhere. Anytime.
No install, no sign-up, no skills required. Engage and provide intuitive support 24/7 to all your captive users, on their terms.
Contextual & Personalized
Autonomously adapts to shifting user intent and context, delivering seamless, non-linear engagement across the customer journey.
Multimodal
Engages effortlessly through text, voice, images, and video for an intuitive, frictionless experience across channels.
Multilingual
Communicates naturally in 50+ languages, delivering culturally aware, context-driven interactions.
Autonomous
Goal-driven AI that autonomously assists, engages, and makes real-time decisions, handling complex, real-world customer interactions.
Across Touchpoints
Deploy GLUCOSE across WhatsApp, Telegram, Line, Zalo, Viber, Facebook Messenger, and any other touchpoint.
Every channel. One agent.
No engineering lift.
GLUCOSE deploys natively on WhatsApp, Telegram, LINE, Viber, Messenger, Zalo, SMS, email, voice, and web — no separate vendor per channel, no integration tax.
Built Different. By Design.
Every capability of GLUCOSE is purpose-built so your brand shows up brilliantly for every customer—across every channel, every moment.
Agents that follow your playbook
Define the customer journeys you want your AI to follow—step by step. Agents handle complex, multi-step experiences from problem identification to resolution, keeping context across every interaction.
Knowledge that stays current
Your documents—manuals, FAQs, marketing materials—are automatically processed into knowledge that your AI agents can draw from instantly. Always accurate, always up to date.
Quality you can measure
Test your AI agents before they go live. Simulate real conversations, measure quality with your own metrics, and catch issues before customers see them. Every interaction generates insights that flow back to your CRM.
Control without code
The GLUCOSE Management Console puts business users in charge. Configure journeys, deploy updates, monitor performance, and manage access—all through an intuitive interface. No developers required for day-to-day operations.
Enterprise-Grade Solution
GLUCOSE runs on enterprise-grade cloud infrastructure—reliable, secure, and fully managed. You focus on experiences, not servers.
Best-in-Class AI
Powered by the world's best AI models—Claude, GPT-4o, Gemini—so your agents are always smart, natural, and adaptive.
Security & Privacy
Enterprise-grade security with end-to-end encryption, secure authentication, and GDPR/PDPA compliance built in.
No-Code Management
Intuitive Management Console allows business users to create, configure, and monitor AI Experience Agents without technical expertise.
Live Updates
Update your AI agents instantly—no downtime, no waiting. Test and iterate in real time.
Your Stack. Your Choice.
GLUCOSE connects to your channels, enterprise systems, AI models, and cloud providers. No vendor lock-in—your stack, your choice.
AI Models
Messaging Channels
Enterprise Systems
Cloud Providers
Data & Vector
How It Works
Your playbook. Autonomously executed.
GLUCOSE follows your playbooks, connects to your systems, and handles customer interactions—with precision, not scripts.
GMC
Management ConsoleNo-code interface for business users to configure, deploy, and monitor AI Experience Agents in real-time.
Corpus
Knowledge BaseAI-ready knowledge repositories for accurate, contextual responses.
Tools
System IntegrationsConnect to your existing systems. GLUCOSE acts. Your systems record.
Analytics
Insights & Data FlowCustomer insights captured and synced back to your systems.
- Pre-programmed responses that break when conversations shift
- Can only provide information, not take action
- Robotic, template-based responses lacking context
- Goal-driven reasoning through complexity and edge cases
- Executes tasks: books, updates, processes, resolves
- Natural dialogue with empathy and brand awareness
Partner with us
Build agentic brand representation with brand and product experiences powered by GLUCOSE Agentic AI. Access our architecture documentation, JDL specification, and integration patterns.
JDL Specification
Define conversation logic and agent behaviors using our declarative specification format.
CLI Tools
Scaffold, test, and deploy agents directly from your development environment.
Architecture Guide
Deep-dive into multi-agent orchestration patterns, integration models, and deployment architecture.
An autonomous CRM · CX · CPaaS, all in one.
Acquire, engage, convert, and support — autonomously, on brand, at scale.