Your Brand. Autonomously Engaged. At Scale.
GLUCOSE deploys AI Experience Agents that acquire, engage, convert, and support every customer — across every channel, in every language, 24/7. One platform. No scripts. No queues. No overhead.
In an agentic world, brands that cannot autonomously engage their customers will lose them permanently.
Customer engagement is broken
Linear, fragmented, impersonal — legacy CRM and chatbot tools deliver the same scripted experience to every customer, every time.
AI raised the bar overnight
Customers now expect instant, personalised, context-aware answers. Anything less feels broken — and they switch to whoever delivers it first.
Captive users go untapped
Millions of post-sale customers, unengaged. Massive CLV left on the table. No tool existed to reach them autonomously — until now.
We're entering an assistant-mediated world.
Reactive CRM
Humans operating scripts. Tickets in queues. Outcomes at the pace of staffing — and costs climbing every quarter.
AI-Augmented
Copilots assist agents. Chatbots deflect tickets. Faster, cheaper — but still human-in-the-loop, still reactive, still capped by headcount.
Autonomous Engagement
AI that reasons, decides, and acts end-to-end. Every customer, every channel, at scale — with no scripts, no queues, no overhead.
One agent. A flywheel for the whole journey.
Every interaction feeds the next. GLUCOSE engages, learns, and re-engages — turning a one-way funnel into a flywheel that compounds CLV with every turn.
Your best experts in one autonomous agent.
Activates · Converts · Retains · Supports — autonomously, on brand, across every channel.
Resolves inquiries the moment they happen.
Handles tier-1 through tier-3 queries, escalates intelligently, and closes loops — without a single ticket in the queue.
Shapes purchase decisions in real time.
Qualifies intent, recommends products, handles objections, and drives conversion — autonomously, at scale, without a salesperson.
Embodies your brand in every conversation.
Tone, voice, values — perfectly consistent across every touchpoint and language, whether it's the first message or the thousandth.
Knows every feature. Explains on demand.
From onboarding to advanced troubleshooting — delivers the right answer, in the right format, the instant the customer asks.
Anyone. Anywhere. Anytime.
One agent orchestrates personalised, context-driven experiences for captive buyers and occasional users — 24/7, at scale, with no additional overhead.
Built on 4 non-negotiables.
Every architectural decision in GLUCOSE is grounded in these principles — they are how the platform stays trustworthy at scale.
Purpose-built & industry-specific
Designed for vertical depth. Pre-loaded patterns, AI experience agents, and connectors for the industries we serve.
Business-user friendly, always on brand
Configured by Marketers, PMs, and BAs in natural language. No code, no engineering bottleneck.
Security & privacy in mind
Single-tenant deployments, encryption in transit and at rest, GDPR & CCPA aligned. SOC 2 & ISO 27001 certified.
Explainability & predictability
Traceable, auditable outputs. Every AI experience agent, every action, every model call — observable.
High-value sectors. One shared challenge.
Sectors with complex products, intermediated distribution, and untapped captive customers — where autonomous brand-grade engagement creates defensible CLV gains.
One autonomous customer engagement engine.
A fully integrated, platform-agnostic conversational Agentic AI — and everything required to run it in production.
A swarm of AI Experience Agents,
orchestrated in real time.
Autonomous AI agents that think, remember, and act on behalf of your brand — across every channel, every customer, at any scale. Each agent is autonomous, goal-oriented and journey-aware — a focused expert at one slice of the customer life cycle.
- Multi-Channel Presence WhatsApp, email, app, web — one Agent, seamless context across all touchpoints.
- Persistent Memory & Context Agents retain full customer history, preferences, and interaction context across sessions.
- Autonomous Action Beyond Q&A — GLUCOSE proactively triggers experiences, escalates, transacts, and updates records.
- Brand Voice Fidelity Agents act with guardrails and a Corpus architecture ensuring consistent, on-brand communication.
- Agent-To-Agent Orchestration Experience Agents coordinate with other AI agents (A2A) for complex customer journeys.
A no-code console for the people
who own the brand & product experience.
No-code management centre for your entire Agentic AI deployment. Purpose-built for CX managers, Product Managers, Marketers and Business Analysts to design, configure, monitor and optimise every aspect of their GLUCOSE instance — without writing code.
- Create & Manage Experience Agents Build, clone or configure Experience Agent templates — no code required. Define persona, corpus, channels, and behavioural rules from a single interface.
- Configure Your GLUCOSE Instance Manage every dimension — Portfolio, Corpus, Channels, Connectors, agent job pointers — with full version control and change history.
- Monitor Performance & Analytics Track user engagement, product KPIs, customer intent, lead and revenue, contextual insights, and AI agent behaviour across every conversation and Journey.
- AI Control & Compliance Apply guardrails to enforce brand voice and responsible AI. Run AI-powered UAT — gate deployments with GO/NO-GO decisions.
- Interact With & Manage Your Customers Review live conversations, access full user profiles, manage leads, and take over interactions when human judgement is needed — all in console.
Unprecedented, unaltered contextual
insights & 1st-party data.
The competitive advantage is learning what people want — or dislike — faster than anyone else. GLUCOSE captures it with every interaction.
- Product Analytics Quantitative and qualitative product and feature usage — user needs, preferences, context, pain points and opportunities to refine.
- Experience & Engagement Analytics Comprehensive analytics across every customer Journey — pain points, drop-off signals, and opportunities for optimisation and conversion.
- 1st-Party User & Leads Unprecedented 1st-party data enriched with Gen-AI inferred attributes — user intent, preferences and leads that feed your CDP and BI tools.
- Performance KPIs Engagement metrics, conversational performance, response accuracy, sentiment, relevancy and GLUCOSE Score.
- NLU AI Prompt Insights Advanced NLU insights retrieved from user interactions. Query and extract ad-hoc actionable insights in plain English.
Enterprise-grade integrations.
Zero engineering lift. No Capex.
100+ enterprise integrations via a unified API connector layer — no custom engineering, no upfront Capex. GLUCOSE plugs into the stack you already run.
- CRM / CDP Salesforce, HubSpot, Pipedrive, Zoho and more.
- CMS / DAM Contentful, Adobe, WordPress, Cloudinary.
- ERP / Storage SAP, Oracle, SharePoint, Drive, Azure.
- CX / Helpdesk Zendesk, Intercom, Freshdesk, ServiceNow.
- Marketing Marketo, Braze, Klaviyo, Meta, Google.
- Analytics / BI Segment, Amplitude, Looker, BigQuery.
Own Every Customer Moment
Your customers expect instant, personal, on-brand interactions at every touchpoint. GLUCOSE makes that possible—without scaling headcount, without losing brand control, and without waiting on engineering.
Anyone. Anywhere. Anytime.
No install, no sign-up, no skills required. Engage and provide intuitive support 24/7 to all your captive users, on their terms.
Contextual & Personalized
Autonomously adapts to shifting user intent and context, delivering seamless, non-linear engagement across the customer journey.
Multimodal
Engages effortlessly through text, voice, images, and video for an intuitive, frictionless experience across channels.
Multilingual
Communicates naturally in 50+ languages, delivering culturally aware, context-driven interactions.
Autonomous
Goal-driven AI that autonomously assists, engages, and makes real-time decisions, handling complex, real-world customer interactions.
Across Touchpoints
Deploy GLUCOSE across WhatsApp, Telegram, Line, Zalo, Viber, Facebook Messenger, and any other touchpoint.
A swarm of agents,
orchestrated in real time.
GLUCOSE doesn't run a single model — it coordinates a hierarchy of specialised AI agents that plan, execute, and self-correct across every customer interaction.
The master agent that decides which specialist to invoke next, maintains shared working memory across turns, and prevents loops, retries, and conflicting actions — all without a human in the loop.
Decomposes high-level goals into multi-step execution trees at runtime. When a step fails, the Planner re-routes — no manual intervention, no stale scripts, no dead-ends.
Visual no-code builder for 1,000+ step campaign flows. Design branching sequences across any channel — WhatsApp, SMS, email, voice — and let GLUCOSE agents execute them with full context and memory.
Eval metrics. 3 phases.
One quality contract.
Every GLUCOSE deployment goes through a structured evaluation pipeline before any message reaches a real customer — and keeps scoring every conversation in production.
Pre-launch Quality Checks
Grammar, brand tone, and intent accuracy are tested against a ground-truth dataset. No agent goes live until it passes every QC gate — fully automated, zero manual regression testing.
Simulated Customer Load
10,000 virtual conversations stress-test the agent population before go-live, surfacing edge cases, persona gaps, and failure modes in a sandboxed environment — not in front of customers.
Real-time Conversation Scoring
Every live conversation is scored on 7 GLUCOSE eval metrics. Outliers are flagged for human review. Trends feed back into corpus updates — a self-improving quality loop.
Five pillars.
One autonomous engine.
Every component was designed to work together — not bolted on later. Corpus, models, agents, connectors, and guardrails are a single operating system for customer engagement.
Corpus Manager
Versioned knowledge base. Upload manuals, FAQs, and policies — agents cite every response with a traceable source.
LLM Routing
Model-agnostic routing layer — GPT-4o, Claude, Gemini, Llama. Best model for each task, switched without redeployment.
AI Experience Agents
Goal-driven agents that interpret intent, reason through multi-step tasks, and close journeys autonomously — no scripts.
Native Connectors
100+ pre-built integrations. CRM, CDP, helpdesk, ERP — bidirectional sync with zero middleware and no sprints.
Guardrails & Trust
SOC 2, ISO 27001, HIPAA, GDPR. Verbatim compliance scripts, redaction, and human escalation — built in by default.
One AI. Every channel
your customer uses.
GLUCOSE deploys natively on WhatsApp, Telegram, LINE, Viber, Messenger, Zalo, SMS, email, voice, and web — no separate vendor per channel, no integration tax.
+50 more channels and touchpoints available via API
100+ pre-built integrations.
No capex. No sprints.
GLUCOSE connects to your existing CRM, CDP, e-commerce, cloud storage, and analytics stack out of the box — bidirectional sync, no custom middleware, no IT projects.
Built for your industry.
Ready on day one.
GLUCOSE deploys into complex, regulated environments where generic chatbots fail. Pick your sector.
Automotive
From enquiry to test drive booking in under 2 minutes — no app, no call centre.
- Test drive booking on WhatsApp
- Model comparison & configurator
- 24/7 road assistance
- Service & MOT scheduling
- Ownership onboarding flows
- Recall & safety notifications
Retail & E-Commerce
Full catalogue. Live inventory. Personalised recommendations in every reply.
- Personalised product discovery
- Live order status & tracking
- Returns & refund handling
- Upsell & cross-sell recommendations
- Abandoned cart recovery
- Out-of-stock alternatives
Financial Services
Every interaction logged, scored, and audit-ready from the first message.
- Account balance & statement queries
- Loan & product applications
- Customer onboarding & KYC
- Dispute & complaint resolution
- Verbatim compliance scripts
- Human escalation with full context
Healthcare
Patients helped faster. Staff interrupted less. Every touchpoint documented.
- Appointment booking & reminders
- Medication adherence reminders
- Symptom triage & routing
- Patient follow-up & discharge
- Insurance pre-authorisation queries
- Staff-facing shift notifications
Telecoms
Self-serve flows that actually resolve issues — without reaching an agent.
- Plan upgrades & comparisons
- Outage alerts & real-time updates
- Bill dispute handling
- Technical self-serve support
- SIM & device queries
- Churn prevention flows
Real Estate
More viewings booked. Fewer leads lost to silence. Qualification on autopilot.
- Conversational property search
- Virtual tour booking
- Lead qualification & scoring
- Viewing & appointment scheduling
- Document & contract requests
- Post-sale support & onboarding
Where GLUCOSE wins.
Seven for seven.
Stack GLUCOSE against any point-solution or legacy CCaaS platform. Same seven criteria. Different outcome every time.
Built Different. By Design.
Every capability of GLUCOSE is purpose-built so your brand shows up brilliantly for every customer—across every channel, every moment.
Agents that follow your playbook
Define the customer journeys you want your AI to follow—step by step. Agents handle complex, multi-step experiences from problem identification to resolution, keeping context across every interaction.
Knowledge that stays current
Your documents—manuals, FAQs, marketing materials—are automatically processed into knowledge that your AI agents can draw from instantly. Always accurate, always up to date.
Quality you can measure
Test your AI agents before they go live. Simulate real conversations, measure quality with your own metrics, and catch issues before customers see them. Every interaction generates insights that flow back to your CRM.
Control without code
The GLUCOSE Management Console puts business users in charge. Configure journeys, deploy updates, monitor performance, and manage access—all through an intuitive interface. No developers required for day-to-day operations.
Seamlessly Integrated
GLUCOSE connects to your existing tools and platforms. Deploy across channels, integrate with enterprise systems, and maintain your current workflows.
One-Click Connectors
Connect third-party services to enhance your GLUCOSE environment — from e-commerce platforms to CRMs and messaging channels.
Categorized by Function
Browse connectors by type — Portfolio, Corpus, Tools, Users, Analytics, and Channels — to find exactly what you need.
Real-Time Status
See which connectors are active, pending configuration, or available to connect — all from a single management panel.
Request New Connectors
Need an integration we don't have yet? Request new connectors directly from the panel and our team will build it.
Journey Analytics
Understand how your AI agents perform, uncover customer patterns, and optimize every interaction with real-time analytics and reporting.
Key Metrics
Track agent performance against critical KPIs — session volume, conversation depth, GLUCOSE Score, and customer satisfaction.
Journey Explorer
Visualize conversation flows and transition paths to understand how customers navigate through your AI agent experiences.
Score Distribution
Monitor quality scores across all conversations to identify trends, spot anomalies, and continuously improve agent behavior.
Real-Time Alerts
Get notified when agent performance drops below thresholds so you can intervene before it impacts customer experience.
Enterprise-Grade Solution
GLUCOSE runs on enterprise-grade cloud infrastructure—reliable, secure, and fully managed. You focus on experiences, not servers.
Best-in-Class AI
Powered by the world's best AI models—Claude, GPT-4, Gemini—so your agents are always smart, natural, and adaptive.
Security & Privacy
Enterprise-grade security with end-to-end encryption, secure authentication, and GDPR/PDPA compliance built in.
No-Code Management
Intuitive Management Console allows business users to create, configure, and monitor AI Experience Agents without technical expertise.
Live Updates
Update your AI agents instantly—no downtime, no waiting. Test and iterate in real time.
Your Stack. Your Choice.
GLUCOSE connects to your channels, enterprise systems, AI models, and cloud providers. No vendor lock-in—your stack, your choice.
AI Models
Messaging Channels
Enterprise Systems
Cloud Providers
Data & Vector
How It Works
Your playbook. Autonomously executed.
GLUCOSE follows your playbooks, connects to your systems, and handles customer interactions—with precision, not scripts.
GMC
Management ConsoleNo-code interface for business users to configure, deploy, and monitor AI Experience Agents in real-time.
Corpus
Knowledge BaseAI-ready knowledge repositories for accurate, contextual responses.
Tools
System IntegrationsConnect to your existing systems. GLUCOSE acts. Your systems record.
Analytics
Insights & Data FlowCustomer insights captured and synced back to your systems.
- Pre-programmed responses that break when conversations shift
- Can only provide information, not take action
- Robotic, template-based responses lacking context
- Goal-driven reasoning through complexity and edge cases
- Executes tasks: books, updates, processes, resolves
- Natural dialogue with empathy and brand awareness
Partner with us
Build agentic brand representation with brand and product experiences powered by GLUCOSE Agentic AI. Access our architecture documentation, JDL specification, and integration patterns.
JDL Specification
Define conversation logic and agent behaviors using our declarative specification format.
CLI Tools
Scaffold, test, and deploy agents directly from your development environment.
Architecture Guide
Deep-dive into multi-agent orchestration patterns, integration models, and deployment architecture.
An autonomous CRM · CX · CPaaS, all in one.
Acquire, engage, convert, and support — autonomously, on brand, at scale.